Realworks Crashing While Using Segmentation

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JKeller
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Realworks Crashing While Using Segmentation

Post by JKeller »

Realworks (11.2) keeps crashing on me while trying to clean up a set of stairs that I scanned a few weeks ago, specifically when I go to use the segmentation tool to cut points out of a cloud. The Realworks Viewer (12.1) also crashes while performing the same procedure, so I am assuming that it is a problem with the data files.

When I create Sampled Scans and RW crashes, I usually replace the suspect TZF file with a virgin copy and that typically solves the issue. Am I looking at a similar solution for the above scenario? How do I find out which file is causing the issue?
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