Hewlet Packard discontinues David 3D Scan software

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Mike Annear
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Hewlet Packard discontinues David 3D Scan software

Post by Mike Annear »

Grrr !!!
I read somewhere else on this forum that HP had discontinued the David 3D scan software .
After doing a bit of research...it turns out to be true.
Though no mention on their webpage ....
https://www8.hp.com/us/en/campaign/3Dsc ... rview.html

I have used this system for years, paid for numerous updates etc...and not even an email from HP !!
I am trying to see if I can get a permanent license, or a USB license, but I cant even find anyone to talk to.

If I go to the HP webpage, I get forwarded to a "Pay for Support" site... $5 bucks for an answer !!!
WTF.jpg
I finally found a phone number..(Philippines based support)...they had never heard of HP 3D Scan ....

This happened to me before with "Pointools", (Bentley bought it), T-Splines for Rhino 3D (Autodesk bought it)

Anyway....
Mike.
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Re: Hewlet Packard discontinues David 3D Scan software

Post by landmeterbeuckx »

5$ for an answer. A reason to never ever buy anyting from hp again.

They just don't care Mike. It' s all about the $$$, not even their products anymore.
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Re: Hewlet Packard discontinues David 3D Scan software

Post by 3DForensics »

I started with the David Laser Scanner years ago and would do beta testing and stuff. The university where I teach bought a system before it went to HP and as far as I know it is still being used. However, I am not surprised.

Thanks for posting this.

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Re: Hewlet Packard discontinues David 3D Scan software

Post by Cartlan »

This is my first post in the wild of the forums but its just to add my voice to the collective 'Grrrrr!' about this.

I still have the hardware but the software killed itself during an update and I couldnt get any answers either.

VV annoyiing..
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Re: Hewlet Packard discontinues David 3D Scan software

Post by 3DForensics »

I feel your pain...I also still have the hardware and USB key but I've had to let this go a long time ago and move on...it happens.
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Re: Hewlet Packard discontinues David 3D Scan software

Post by Thomas Sc »

Hi,
Hp have updated on Nov 1, 2023 the HP 3D Scan 5 Software to 5.7.0.0 Rev.J.
Fixes: - Updates the software license and copy protection.
Now it can be used without the need for a licence!

https://support.hp.com/us-en/drivers/hp ... r/14169438
Last edited by Thomas Sc on Wed Dec 13, 2023 6:32 pm, edited 1 time in total.
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