SCENE 6.2.3.9 too slow to register projects?
- TommyMaddox
- V.I.P Member
- Posts: 514
- Joined: Mon Apr 25, 2016 7:15 pm
- 7
- Full Name: Tommy R Maddox III
- Company Details: ONSITE3D
- Company Position Title: Director of Technology
- Country: USA
- Linkedin Profile: Yes
- Location: Calgary, Alberta
- Has thanked: 67 times
- Been thanked: 130 times
SCENE 6.2.3.9 too slow to register projects?
Is anyone else having serious difficulties getting projects registered in this new version of SCENE? I had a 24 scan project I've been trying to register, and simply running it through top view/target registration/preprocessing has taken almost a week running on a powerful computer and it still hasn't finished or added color. I'm really not sure what is going on here. I registered the scans in InfiPoints and it only took a couple hours including manual adjustment and preprocessing.
Surely I'm not the only person experiencing issues with this right?
Surely I'm not the only person experiencing issues with this right?
- Brett
- Forum Supporter
- Posts: 110
- Joined: Tue Oct 04, 2011 2:57 pm
- 12
- Full Name: Brett D
- Company Details: Omega Geomatics
- Company Position Title: Director
- Country: England
Re: SCENE 6.2.3.9 too slow to register projects?
In the performance tab of Task manager, are all the CPU usage graphs showing max use when its running?
We had a similar issue after a scene upgrade when our machine was only using 4 of the cores.
We had a similar issue after a scene upgrade when our machine was only using 4 of the cores.
Sent from my Sinclair ZX Spectrum+ using tapatalk
- TommyMaddox
- V.I.P Member
- Posts: 514
- Joined: Mon Apr 25, 2016 7:15 pm
- 7
- Full Name: Tommy R Maddox III
- Company Details: ONSITE3D
- Company Position Title: Director of Technology
- Country: USA
- Linkedin Profile: Yes
- Location: Calgary, Alberta
- Has thanked: 67 times
- Been thanked: 130 times
Re: SCENE 6.2.3.9 too slow to register projects?
Brett wrote:In the performance tab of Task manager, are all the CPU usage graphs showing max use when its running?
We had a similar issue after a scene upgrade when our machine was only using 4 of the cores.
No it isn't being fully utilized. showing as 20-25% of CPU utilization (32 cores total), and about 6GB/128GB RAM.
- ddustin
- V.I.P Member
- Posts: 956
- Joined: Mon Aug 22, 2011 9:28 pm
- 12
- Full Name: David Dustin
- Company Details: Federal Bureau of Investigations
- Company Position Title: Visualization Information Specialist
- Country: USA
- Linkedin Profile: Yes
- Location: Quantico, VA
- Has thanked: 1 time
- Been thanked: 11 times
- Contact:
Re: SCENE 6.2.3.9 too slow to register projects?
Tommy,
I do this week in and week out and I've never seen that kind of performance.
DD
I do this week in and week out and I've never seen that kind of performance.
DD
Director of Industry Solutions | Public Safety
-
- V.I.P Member
- Posts: 214
- Joined: Thu Nov 21, 2013 1:27 pm
- 10
- Full Name: Joachim Vollrath
- Company Details: retired
- Company Position Title: retired
- Country: Germany
- Linkedin Profile: Yes
Re: SCENE 6.2.3.9 too slow to register projects?
Please contact FARO customer support and share that project with us for further internal analysis.
Kind regards,
Joachim
Kind regards,
Joachim
-
- I have made 10-20 posts
- Posts: 15
- Joined: Mon Aug 29, 2016 5:57 pm
- 7
- Full Name: Paul DePoister
- Company Details: Tacoma Police Department
- Company Position Title: Forensic Services Supervisor
- Country: United States
- Linkedin Profile: Yes
Re: SCENE 6.2.3.9 too slow to register projects?
I've noticed that processing the WebShare data is taking a lot longer. I never timed it before the upgrade but I've processed a scene with 98 scans pre-update and don't remember it taking this long. Now I've got a 70 scan scene and I'm trying to create the WebShare project and it's been processing for 4 days. Anyone else having this issue or am I alone in this?
Paul
Paul
-
- I have made 10-20 posts
- Posts: 19
- Joined: Wed Oct 05, 2016 8:59 am
- 7
- Full Name: Tori Wilkinson
- Company Details: Wessex Archaeology
- Company Position Title: Geomatics Technical Manager
- Country: United Kingdom
- Linkedin Profile: No
- Been thanked: 2 times
Re: SCENE 6.2.3.9 too slow to register projects?
Writing out a Webshare Cloud takes a LOT longer than the old server-based Webshare, but I've never known it take days. However saying that we rarely use colour, and on Friday I timed five hours to write out a Webshare of just six high-res colour scans!
- flohrd
- V.I.P Member
- Posts: 287
- Joined: Wed Jun 27, 2012 4:06 pm
- 11
- Full Name: Daniel Flohr
- Company Details: FARO
- Company Position Title: VP of Software Engineering
- Country: Germany
- Linkedin Profile: No
- Location: Stuttgart, Germany
- Has thanked: 2 times
- Been thanked: 7 times
- Contact:
Re: SCENE 6.2.3.9 too slow to register projects?
I don't want to hijack this thread but thought I'd comment on the WebShare issue that was posted here.
We discovered a bug in the WebShare export recently that causes the export process of the scan images to take very long under certain circumstances.
Reading your posts, it seems as if you are having the exact same issue. I apologize for the inconvenience. This really sounds very annoying.
The bug is currently under investigation and we are trying to provide a fix asap.
May I ask you to post the scanner model/firmware version you recorded the data with and also the SCENE version number? This might help us to verify the root cause that we have identified for this problem.
Thanks!
We discovered a bug in the WebShare export recently that causes the export process of the scan images to take very long under certain circumstances.
Reading your posts, it seems as if you are having the exact same issue. I apologize for the inconvenience. This really sounds very annoying.
The bug is currently under investigation and we are trying to provide a fix asap.
May I ask you to post the scanner model/firmware version you recorded the data with and also the SCENE version number? This might help us to verify the root cause that we have identified for this problem.
Thanks!
-
- I have made 10-20 posts
- Posts: 15
- Joined: Mon Aug 29, 2016 5:57 pm
- 7
- Full Name: Paul DePoister
- Company Details: Tacoma Police Department
- Company Position Title: Forensic Services Supervisor
- Country: United States
- Linkedin Profile: Yes
Re: SCENE 6.2.3.9 too slow to register projects?
I'm using a FARO Focus3D X330 HDR, firmware version 5.5.6.50093. Scene is currently at version 6.2.3.9.
Thanks for your response!
Paul
Thanks for your response!
Paul
- flohrd
- V.I.P Member
- Posts: 287
- Joined: Wed Jun 27, 2012 4:06 pm
- 11
- Full Name: Daniel Flohr
- Company Details: FARO
- Company Position Title: VP of Software Engineering
- Country: Germany
- Linkedin Profile: No
- Location: Stuttgart, Germany
- Has thanked: 2 times
- Been thanked: 7 times
- Contact:
Re: SCENE 6.2.3.9 too slow to register projects?
Thanks for the info. We will double check to make sure that we have a proper fix in place.