Faro S350+ Firmware 6.8.3 update issue

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Joined: Wed May 15, 2024 7:32 am
Full Name: Cherif Med
Company Details: 3DScan
Company Position Title: Manager
Country: Algeria
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Faro S350+ Firmware 6.8.3 update issue

Post by CherifMed »

I am having a problem with my S350+ scanner, errors 1440 1450 started to appear but after cleaning the optics (at the suggestion of Faro custumer service) and restarting the scanner continued to scan normally. Faro suggested I update the firmware, something I avoided doing. 2 days later it's the same problem even though the optics were perfectly cleaned. I decide to install the latest version of the firmware and then things got worse, a new error code 1670 appears and the scanner sometimes scans and does not stop.

I asked Faro for a link to download firmware version 6.8.1 but they want me to send it to them while I'm in the middle of a scanning trip.

If any of you have firmware version 6.8.1 please share it so I can try this last attempt to resolve the issue and finish my project.

Thank you very much in advance
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