Scene 7.1 Import Issue

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sdoyle
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Scene 7.1 Import Issue

Post by sdoyle »

Good morning,

Suddenly in Scene 7.1 we're unable to import the .fls files by dragging and dropping from the SD cards or a folder and into Scene. I was able to import using the native transfer feature but this isn't really a permanent solution for us as we are usually running multiple scanners on multiple jobs with multiple cards.

Is anyone seeing this issue? When trying to File > Import the scans I'm receiving error code 18.

Sean
Sean Doyle
Reality Capture Manager
Bond Brothers, Inc.
Boston, MA.

https://www.linkedin.com/in/sdoyle22
Simon Judd
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Re: Scene 7.1 Import Issue

Post by Simon Judd »

Hi Sean

We are not experiencing this. we are still dragging files from the SD card into Scene 7.1 and not having a problem.

Have you tried in small batches as sometimes if you have a bad scan it can halt the process (just a thought)

Simon
sdoyle
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Re: Scene 7.1 Import Issue

Post by sdoyle »

Hi Simon,

It’s only 10 scans and I tried to import each one individually with the same thought of corrupt scans and cannot import any of them.

Usually we don’t have any issues importing even a couple hundred scans at one time.

I even tried to import scans from a different project that’s already been processed.

Sean
Sean Doyle
Reality Capture Manager
Bond Brothers, Inc.
Boston, MA.

https://www.linkedin.com/in/sdoyle22
sdoyle
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Joined: Wed Nov 20, 2013 12:17 pm
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Full Name: Sean Doyle
Company Details: Bond Brothers Inc
Company Position Title: Reality Capture Manager
Country: United States
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Re: Scene 7.1 Import Issue

Post by sdoyle »

Hi All,

The issue seems to have stemmed with the latest build from Windows. Restoring to the previous build has rectified the issue.

Sean
Sean Doyle
Reality Capture Manager
Bond Brothers, Inc.
Boston, MA.

https://www.linkedin.com/in/sdoyle22
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