can't export project to Recap

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tengui
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Full Name: NEDELEC Tanguy
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can't export project to Recap

Post by tengui » Tue Feb 20, 2018 8:16 am

Hello,

There's a specific project I can't export to Recap format. I get a message "Internal error: unknown state. Please contact support service. Error code: 3" (I'm translating from french, so might be a bit different in English).

I also tried importing the lsproj directly from Recap, but Recap says it didn't detect any scans. So I exported the individual .fls and then imported those into Recap, but Recap freezes after importing/indexing a few scans. I also can't import the partially created point cloud into AutoCAD (it crashes).

I'm in the process of exporting/importing the ordered scans in E57 format this time, so far it seems to work but I would prefer the fls, as the bubble view doesn't look very clear with e57.

Does anyone has any idea what the problem could be ? Thanks.

tengui
I have made 10-20 posts
I have made 10-20 posts
Posts: 18
Joined: Fri Oct 23, 2015 3:15 pm
Full Name: NEDELEC Tanguy
Company Details: Prigent et Associes
Company Position Title: Surveyor
Country: France
Linkedin Profile: No
Location: Dinan

Re: can't export project to Recap

Post by tengui » Mon Feb 26, 2018 7:52 am

Replying to my own post : I reinstalled Scene and I was able to export to Recap format. Recap still won't import the fls though, I will maybe ask Autodesk support if I have the time.

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