Cyclone Import Error

Discuss all Leica Cyclone, Cyclone REGISTER 360 & Cyclone FIELD 360 software here.
Post Reply
User avatar
robertbon
I have made 20-30 posts
I have made 20-30 posts
Posts: 27
Joined: Fri Dec 07, 2012 2:56 pm
11
Full Name: Robert Bonnington
Company Details: Ridgeway Surveys Ltd
Company Position Title: Director
Country: UK
Linkedin Profile: Yes
Contact:

Cyclone Import Error

Post by robertbon »

I am trying to import a pts file into a new database in Cyclone. When I right-click on the database and select "Import..." I get the following error message:

Exception Reason
Please start import until the process of clear temp container finishes

Can anyone help with a solution to this problem?
You do not have the required permissions to view the files attached to this post.
Jamesrye
V.I.P Member
V.I.P Member
Posts: 643
Joined: Mon Aug 11, 2008 4:13 pm
15
Full Name: James Rye
Company Details: Merrett Survey Partnership
Company Position Title: Spatial Analyst
Has thanked: 28 times
Been thanked: 69 times

Re: Cyclone Import Error

Post by Jamesrye »

Not sure on that one, but have you made sure that 'estimate normals' is turned off prior to importing. It's under 'edit' - 'preferences' and then 'import: compute missing normal vectors'
User avatar
James Hall
V.I.P Member
V.I.P Member
Posts: 220
Joined: Tue Feb 02, 2010 5:13 pm
14
Full Name: James E Hall
Company Details: Dewberry Engineering Inc
Company Position Title: Survey Technician - Cyclone Modeler
Country: USA
Location: Frederick, MD
Has thanked: 5 times
Been thanked: 37 times

Re: Cyclone Import Error

Post by James Hall »

Try making a small (like 25 points) pts file and import that. If that works it is probably a scratch disk issue.

You can remap your Temporary files folder to an external USB Hard drive. (or Clean up your C: Drive) This would give you enough room for the temporary import files.

Start< Programs < Leica Geosystems< Cyclone User Configuration Manager
Cyclone User ConFig Manager.jpg
James
You do not have the required permissions to view the files attached to this post.
mwb
I have made 80-90 posts
I have made 80-90 posts
Posts: 87
Joined: Fri Jun 17, 2011 9:55 pm
12
Full Name: Mark Benjamin
Company Details: Leica Geosystems
Company Position Title: QA Manager
Country: USA
Linkedin Profile: Yes
Been thanked: 1 time

Re: Cyclone Import Error

Post by mwb »

This does happen from time to time, and just means that Cyclone is doing some internal cleanup, typically from having done many imports. With Cyclone launched, you will need to wait a while, then try again. It isn't possible to tell you how long since it depends on how much cleanup needs to be done, but shouldn't take too long.

Regards,
Mark
User avatar
robertbon
I have made 20-30 posts
I have made 20-30 posts
Posts: 27
Joined: Fri Dec 07, 2012 2:56 pm
11
Full Name: Robert Bonnington
Company Details: Ridgeway Surveys Ltd
Company Position Title: Director
Country: UK
Linkedin Profile: Yes
Contact:

Re: Cyclone Import Error

Post by robertbon »

Thanks for all your suggestions. I left Cyclone on overnight and when I came in this morning I could import my file.
Post Reply

Return to “Leica Cyclone, Cyclone REGISTER 360 & Cyclone FIELD 360”