Dot3D scan failing to optimize

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krobson
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Full Name: Kyle Robson
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Dot3D scan failing to optimize

Post by krobson » Tue Mar 12, 2019 11:34 pm

Hi Everyone,

We are using an Intel RealSense D435i on a laptop with Windows 10 to scan existing HVAC plant.
I've done numerous scans, optimized and exported to ReCap Point Cloud without an issue.
However, i recently completed a scan and when i hit optimize, the progress bar goes about 5-10% then aborts the optimization.

Anyone had the same problem?

Any help would be greatly appreciated.

Thanks

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TomGreaves
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Re: Dot3D scan failing to optimize

Post by TomGreaves » Wed May 22, 2019 4:11 pm

Hi Kyle,

I can help you with this. Please contact me at tom@dotproduct3d.com and we'll get this sorted.

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