Dot3D scan failing to optimize

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Joined: Tue Mar 12, 2019 11:13 pm
Full Name: Kyle Robson
Company Details: ACOR Consultants
Company Position Title: BIM Manager
Country: Australia
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Dot3D scan failing to optimize

Post by krobson »

Hi Everyone,

We are using an Intel RealSense D435i on a laptop with Windows 10 to scan existing HVAC plant.
I've done numerous scans, optimized and exported to ReCap Point Cloud without an issue.
However, i recently completed a scan and when i hit optimize, the progress bar goes about 5-10% then aborts the optimization.

Anyone had the same problem?

Any help would be greatly appreciated.


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Joined: Mon Dec 07, 2009 12:36 pm
Full Name: Tom Greaves
Company Details: DotProduct LLC
Company Position Title: Chief Marketing Officer
Country: USA
Skype Name: tomgreaves2718
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Location: Boston, Massachusetts

Re: Dot3D scan failing to optimize

Post by TomGreaves »

Hi Kyle,

I can help you with this. Please contact me at [email protected] and we'll get this sorted.

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