Not sure about that. Sample datasets from the website look comparable.
Horizon is for sure more noisy than a TLS, but quality of the data is very good.
Massimo
Not sure about that. Sample datasets from the website look comparable.
It sounds like a hardware issue indeed. Unfortunately support while willing to help generally is not able to fix the dataset. Best solution I found is to cut the offending cloud portion filtering by timestamp.Lyero wrote: ↑Tue Mar 08, 2022 10:42 am Hello massimo, I experienced the same problem with zeb horizon and Support suggests is my fault too. we purshased this product two months ago and yet we started to experience this. I am more convinced now that its a hardware problem and I am afraid we experience this more in the future.
Khalil
Hello
Why don't you disclose the fix? I have tried all kind of settings in HUB (because connect is just a beta unfinished software) and I am not able to fix out data and it is frustrating to us and our customers.joshhillgeoslam wrote: ↑Wed Mar 16, 2022 2:10 pmHello
Thank you for bringing this to our attention. I can see that you have an active GeoSLAM Support case open for this issue and our Support Engineers have found the solution to your issue - there are some parameter settings in the software that need adjusting. We are happy to set up a remote session with you to remedy the problem.
Our team look forward to hearing from you.
Regards
Hellocrullier wrote: ↑Wed Mar 16, 2022 3:18 pmWhy don't you disclose the fix? I have tried all kind of settings in HUB (because connect is just a beta unfinished software) and I am not able to fix out data and it is frustrating to us and our customers.joshhillgeoslam wrote: ↑Wed Mar 16, 2022 2:10 pmHello
Thank you for bringing this to our attention. I can see that you have an active GeoSLAM Support case open for this issue and our Support Engineers have found the solution to your issue - there are some parameter settings in the software that need adjusting. We are happy to set up a remote session with you to remedy the problem.
Our team look forward to hearing from you.
Regards