Lieven,landmeterbeuckx wrote: ↑Tue Nov 03, 2020 9:46 am [...]
I have to disagree on this one. These products aren't your typical consumer electronic stuff. I don't think a Liebherr excavator wouldn't have replacement parts after 5 years. The comparison with a car isn't right.
I know for sure when my riegl needs a replacement part in 10 years, they wil have it available. Not all manufactorers deal this way, i know. That's why i'm staying away from them.
Sorry that my comparisons are a miss.
I mean if the manufacturer is buying certain things from a third party to assemble a new product and the third party stops manufacturing their product and there are no comparable objects available, how do you deal with that stuff?
Sure the manufacturer can purchase a certain amount beforehand, but are electronics getting better being stored for years?
Riegl might have the advantage that they are building everything themselfs, and if they stopped manufacturing one neccessary item, they could just slap in an improved XYZ, instead of relying on third parties.
If it is more expensive to find replacement parts + getting the unit fixed, than assembling a new unit I can surly understand why they are going that way.
If they have no other choice due to third party dependencies, sure I'm no fan of that either, but I can understand that they acted like they did.