EdgeWise crashes

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tharamsat
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EdgeWise crashes

Post by tharamsat »

hi,

have any of you license problems with edgewise. the license service (Sentinel Keys Server) suddenly dies and restarts. it is getting frustrating as users lose all of the scan data and are having to redo everything . attached is error we received.

any inputs, will sure help
edgeise-error.jpg
thank you,
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brian715
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Re: EdgeWise crashes

Post by brian715 »

We had some issues with Edgewise crashing with a recent building project. I would suspect that your license issues are stemming from importing issues (ie. taking so long), and using the CPU and RAM up causing the dongle to disconnect momentarily. We ended up having to decimate our point clouds when we exported them from Scene. It looks as though you have lots of scans as well. If you have multiple floors, you might try splitting up your scans by floor before importing into edgewise. We decimated our point cloud by 10, basically only using every tenth row and column. The import into edgewise becomes much easier. We had about 3000 total scans about 3-400 per floor.
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